The Augmented Operator: Attracting the Workforce of the Future

This article explores how frontier technologies like AI, machine learning, and augmented reality can transform the role of industrial operators to attract digitally native generations (Gen Z and Gen Alpha) into the process and manufacturing workforce. It discusses ABB's vision for augmenting distributed control systems (DCS) with digital tools to create more immersive, rewarding, and flexible work experiences while addressing talent gaps and improving operational efficiency.